Frequently
Asked
Questions

General & Booking

How can I schedule an appointment?

All appointments are booked directly through the website. This gives you full control to view real-time availability and manage your schedule at your convenience. I do not accept bookings by phone or email to ensure I can focus entirely on the client currently in the chair.

Can I call the salon to ask a question or book?

You are welcome to call +31 (0)20 6246 881 for urgent, time-sensitive matters during opening hours. For non-urgent questions, please use the contact form. To maintain a tranquil environment for every client, I do not interrupt treatments to take appointment bookings over the phone.

Do you accept walk-ins?

No. To guarantee that you receive my full, undivided attention without interruptions, I work strictly by appointment only. You can easily check availability and book your spot 24/7 via the online booking system on this website.

What are the opening hours?

I am available to look after your hair Tuesday through Thursday from 10:00 to 20:00, Friday from 11:00 to 20:00, and Saturday from 07:00 to 17:00. The salon is closed on Sundays and Mondays (with occasional Monday openings for special events).

I am running late. What should I do?

I ask everyone to arrive 5 minutes early to settle in. Because I operate on a strict 1-on-1 schedule to give you my undivided attention, late arrivals may result in a lost time slot. If you have a prepaid appointment and arrive too late to complete the service, the appointment will be cancelled without reimbursement.

What is the cancellation policy?

Life happens, but to keep the schedule running smoothly for everyone, cancellations must be made within specific windows to avoid charges:

  • Haircuts: Up to 6 hours in advance.

  • Colour/2 Persons: Up to 10 hours in advance.

  • Complex treatments (Bleach/Highlights): Up to 24 hours in advance. Late cancellations and no-shows will be charged the full amount.

Where is the best place to park, or which tram stop should I use?

Since the salon is located in the heart of Amsterdam, I recommend coming by bike or public transport if possible.

  • Public Transport: The closest stop is Leidseplein (2–5 minutes walk), which is served by Trams 1, 2, 5, 7, 12, and 19.

  • Parking: Street parking in the centre is scarce and expensive. If you are driving, the most convenient parking garages are Q-Park Byzantium (Tesselschadestraat 1G, ~3-min walk) or ParkBee Nassaukade (Nassaukade 380, ~2-min walk).

The Salon & Concept

Is the salon men-only?

Yes, Cuts and Curls is exclusively for men (both cis and trans men are welcome). I have chosen to specialize entirely in male grooming to offer you the highest level of expertise in men’s cuts and styles.

Can I bring a friend, partner, or my child to wait?

I kindly ask that you come to your appointment alone. The salon’s philosophy, “Attention is the new luxury,” relies on a 1-on-1 focus in a calm, low-stimulus environment. There is no capacity or waiting area for guests.

Is the salon wheelchair accessible?

Unfortunately, no. The salon is located in a historic building with a narrow entrance and steep steps to the restroom, which makes it inaccessible for wheelchair users.

Are there animals in the salon?

Yes, my rescue dog, Loki, is always present. He might greet you with a bark when you enter but settles down quickly. If you are uncomfortable with dogs or have an allergy, please be aware of his presence before booking.

Can I bring my dog?

Please do not bring pets to the salon. However, your registered assistance/service dog is always welcome. If you are bringing a service dog, please let me know in advance so I can ensure Loki is secured behind the desk.

Services & Payment

May I pay with cash?

No, for safety and efficiency, the salon is a cash-free zone. Payment is only accepted via PIN (debit) or Credit Card.

Do you offer beard grooming services?

Yes. My passion for male grooming extends beyond hair; I offer beard trimming and styling designed specifically to complement your haircut and face shape.

What products are used?

I work exclusively with premium brands selected for their quality and performance on men's hair, including DEPOT®, American Crew, Paul Mitchell Tea Tree, I.C.O.N., and FUENTE.

Do you do colour treatments?

Yes, I offer a range of colour services including multi-colour, double process colours, highlights, and bleaching. Please note that these complex treatments require a longer time slot and a 24-hour cancellation notice.

I have specific hair or scalp issues. Is advice available?

Absolutely. With professional experience dating back to 1989, I provide tailored advice for your specific needs. The salon is also equipped with HEPA/UV-C air purifiers for a healthy environment, and I utilize specific products, such as the Tea Tree line, to promote scalp health.